Transcripts will take longer to process at the end of each term.
Requests for transcripts, grades or other information such as courses completed cannot be issued to an outside party unless the student has given the registrar’s office written permission to release this information to a specific party, as allowed under The Family Educational Rights & Privacy Act (FERPA).
Transcripts are generally available or mailed within 24 hours. During peak times such as pre-registration, opening of school and graduation, please allow 2-3 days. Students should plan ahead to allow for additional processing time.
Transcript request made using Webhopper after Noon will be processed the next business day.
Transcript requests will not be honored if the student is indebted to the college. Any student aware of “Transcript Hold,” should contact the business office.
If you have additional questions, please contact:
Austin College Registrar’s Office, 903.813.2371
Office hours are 8:30 a.m. until 5:00 p.m., Monday through Friday.
How to Request Transcripts
Transcripts may be requested in person, by mail or by fax by using the Transcript Request Form. Additionally, current and former students with an active Webhopper account may request transcripts using the Webhopper transcript request function called AC Transcript Request. Transcripts may not be requested by email. Transcripts are $2.00 per copy to students who entered prior to fall 1997. The fee should be paid at the time of the request. If requesting by fax, please send cash, check or a money order immediately following your fax request; we will not hold your fax request for payment unless you have an outstanding balance for previous transcripts. A fax request is treated as regular daily mail without privilege to supersede regular transcript processes.
Please indicate in your request if the transcript should be sent to you in a separate sealed envelope. Your transcript will be sent in one envelope with “Issued to Student” stamped on it unless a separate envelope is requested. For multiple copies please specify if each is needed in a separate sealed envelope otherwise they will be sent in one envelope.
- When requesting a transcript, please provide the following information:
- Full name while attending Austin College
- Social Security number
- Current address and phone number
- Date of birth
- Dates of attendance and degree(s) received from Austin College
- Addresses where the transcript(s) are to be sent. Transcripts sent to the Student’s address will be stamped “Issued to Student”
- Number of copies to be sent
- Signature of the student to whom the academic record belongs
Send your request to the following address:
Registrar
Austin College
900 N. Grand Avenue, Box 6R
Sherman, TX 75090-4400
Fax Number: 903.813.2378
Receiving Transcripts
Fax
If you have an immediate need for a transcript in order to register at another institution of higher learning, for employment or for insurance purposes, a transcript may be faxed at your request. You must provide all the information required for an official transcript. Faxed documents are generally NOT considered official; however, this is at the discretion of the receiver.
Express Mail Services
Express delivery services such as Federal Express or Priority Mail must be arranged and paid in advance by the student. Many of these services can be billed to a credit card.
