Web Registration FAQ's for Students
- How do I find out when I am supposed to register?
Go to the My Registration Information screen on WebHopper. Using the term pull down menu, select the term. Your registration time will be listed near the top of the My Registration Information page.
- How is my registration time determined?
Students with similar credits/gpa’s are grouped into ‘time slots’, spaced 15 minutes apart in descending order by completed credits and cum gpa. Each student will receive a starting time to begin registration. You will not be limited to 15 minutes or an hour, you can continue to register in each successive ‘time slot’ until the day’s registration period has ended. Of course, as the day progresses courses that were once available maybe become filled and unavailable. First year students are registered by rotating alphabetical order for their Jan term and spring registrations. First year students registering for their 2nd fall will be assigned times based upon total credits completed and cum gpa.
- How do I get my mentor’s approval to register?
During the advisement week, schedule an appointment with your mentor. Using the Web Registration Planning sheet, list courses that you want to take. Once you have been advised, your mentor will provide ‘electronic approval’ via WebHopper.
- How do I know that ‘mentor approval’ has been granted?
Go to the MyRegistration Information to see if mentor approval has been granted. Use the pull down menu to select the term for which approval is required.
- What do I do if my mentor has not provided electronic approval allowing me register?
You should attempt to contact your mentor by phone, email, or a note in their campus mailbox. If you cannot reach them, you should attempt to contact your mentor’s department chair, divisional dean, and the registrar’s office in this order.
- Is there anything that will prevent me from registering if my mentor has granted approval?
If you have any holds that would bar you from arena registration, the same hold will bar you from web registration. Use the term pull down menu and go to the My Registration Information screen to check for registration holds.
Other holds that do not bar you from registration will also be listed.
- Should I worry about pre-requisites?
Yes, Web Registration will strictly enforce all pre and co-requisites. This means that if you may be prevented from registering for a course if your transcript does not indicate that you have successfully completed the prerequisite or that the prerequisite is in progress for the current term.
Courses with prerequisites or corequisites will be listed on the schedule of classes.
Some courses have specific course requirements or they allow the instructor to override the prerequisites. You would need to contact the instructor of the course to secure an override if you do not have the prerequisites but believe that you are prepared for the course. Example from the Schedule of Classes, Comments column: PREQ: BIOL 116 or Instructor Permission
- How do I get instructor consent to register for a course?
A number of courses require the instructor of the course to provide their ‘consent’ in order for you to enroll in the course. Your instructor can provide their ‘electronic consent’ via WebHopper. This is similar to ‘mentor approval’.
- How do I know if I have been granted ‘instructor consent’?
Using the pull down menu, select the term and then go to the My Registration Information screen to see if an instructor has provided consent.
Note: An instructor’s consent does not automatically allow you to enroll in the course. The course must be open at your registration time and you must not have any time conflicts. The instructor can not electronically override a closed class.
- What do I do if I can’t find the instructor to secure instructor consent for a course?
You should attempt to contact the instructor by phone, by email, or by placing a note on their door or in campus mailbox. If you cannot reach them, you should attempt to contact the instructor’s department chair, divisional dean, and the registrar’s office in this order.
- What do I do if I have a time conflict that I have worked out with the two professors?
Register for one of the courses via web registration. You register for the second course using an add form. The second instructor will need to send an email to registrar@austincollege.edu indicating that an alternative meeting time has been worked out.
- If I don’t have a computer, what are my options?
If you do not own a computer or cannot use a friend’s computer, there are many open computer labs on campus. There are 24 hour labs located in each residential hall, the Abel extended study room, and the coffee house.
We strongly suggest that you have a backup plan in case you have computer problems, internet issues, or electrical issues.
- What should I do during advising week to be ready to register at my registration time?
- Become familiar with WebHopper MyRegistration Informtion info page. Make sure that your password works.
- Set up an appointment with your mentor well in advance of your time window. Mentor approval is required and must be entered electronically.
- Use WebHopper Search for Classes to record courses that have: pre- requisites, co-requisites, other restrictions, or require instructor approval
- Record the ZAP numbers of your preferred and substitute courses on the Web Registration Planning Worksheet.
- Meet with faculty members of any course that requires instructor consent and ask that they electronically approve you for registration.
- Go to the My Registration Information page in WebHopper to verify:
- Registration time slot entered
- Reg Hold Flag – if any appear, you must resolve them prior to registration
- Mentor approval has been granted
- Instructor Approval has been granted if necessary
- A few hours before registration – use Search for Classes to verify that your preferred courses are still available.
- Using Express Registration enter courses which will be moved into your Preferred Courses List. They’ll be there when it is time for you to register.
- Review the various screens and help available on each screen.